
ISSUE: Invitation emails are getting blocked by spam blocker or not getting received
SolutionHere are some tips on getting your invitation emails through spam blockers.
1. Check your admin email address is setup for your domain AND you actually have a mailbox for that address in cpanel .
2. Make sure you have a proper SPF record on file with your hosting account. You will need to contact your hosting company to verify this if you do not know what this means.
ISSUE: Hotmail does not recieve emails
SolutionThis was recently announced from microsoft Hotmail.
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Microsoft has just announced that they are now requiring that email sent to MSN/Hotmail accounts must use Microsoft Sender I. D. or the email will be marked with a big yellow box and put in the junk folder or maybe even deleted.
You will need to follow Microsoft’s guidelines to get the issue corrected. This is a policy that Microsoft users must follow if they want their email to go to MSN/Hotmail users.
You can read more about this here: hxxp: www. lockergnome. com/nexus/windows/2005/06/23/hotmail-users-wondering-where-your-email-has-gone-look-in-your-junkfolder/
Microsofts Sender ID website with all information on setup, can be found here:
hxxp: www. microsoft. com/mscorp/safety/technologies/senderid/default. mspx
You would need to set up an SPF record for your DNS, more about that here: hxxp: www. microsoft. com/mscorp/safety/technologies/senderid/resources. mspx#EOH
"This multi step wizard guides you through the process of creating a new Sender Policy Framework (SPF) record for your Domain Name System (DNS) domain. You should add this record to your domain's DNS zone file configuration.
Note: The Internet Engineering Task Force (IETF) recommends that PTR not be included within SPF records because of the increased chance of error rates and additional DNS traffic.
You are encouraged to e-mail Microsoft after you post your SPF record to the DNS. This will help ensure that your record is automatically included in the SIDF cache and reduce DNS latency. Send an e-mail message with your domain name in the body of the message (for example, mydomain. com) to senderid@microsoft. com. If you have multiple domain names, list each domain on a separate line in the body of the message. "
Microsoft offers a 'wizard' that will walk you through the process of setting up the SPF record here: hxxp: www. microsoft. com/mscorp/safety/content/technologies/senderid/wizard/
However, you can also create it at this site too, if you'd prefer: hxxp: spf. pobox. com/
Once it has been added to your DNS zone file, you would then need to contact Microsoft at the above listed email address and give them the required information so that your emails will be able to reach your customers at Hotmail.